Privacy policy

We are pleased that you visit our website and thank you for your interest in our hotels. The protection of personal data is important to us. Therefore, the processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall be in line with applicable European and national law.
If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
You can, of course, revoke your declaration(s) of consent at any time with effect for the future. To do so, please contact the person responsible. You will find the contact details at the bottom of this privacy policy.

In the following, Novum Hotels West GmbH would like to inform the public about the nature, scope and purpose of the personal data it processes. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

Definitions

The data protection declaration of Novum Hotels West GmbH is based on the terms used by the European Directive and Ordinance Maker in the adoption of the EU General Data Protection Regulation (hereinafter referred to as: “EU GDPR”). Our privacy policy should be easy to read and understand for the public as well as for our guests and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms, among others, in this privacy statement and on our website:

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

Profiling is any form of automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

Controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

Consent shall mean any freely given indication of the data subject’s wishes for the specific case in an informed and unambiguous manner, in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

Access data / Server log files

The provider (or its web space provider) collects data about each access to the offer (so-called server log files). The access data includes: Name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data only for statistical analysis for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to subsequently review the log data if there is a justified suspicion of illegal use based on concrete indications.

Routine erasure and blocking of personal data

The controller processes (in this sense also: stores) personal data of the data subject only for the period of time necessary to achieve the purpose of storage or insofar as this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations to which the controller is subject.

If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the data subject

Right to confirmation: Every data subject has the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact the controller.

Right of access: any person concerned by the processing of personal data has the right to obtain at any time from the controller, free of charge, information about the personal data stored concerning him or her, as well as a copy of that information. In addition, the European Directive and Regulation Body has granted the data subject access to the following information:

• the purposes of processing
• the categories of personal data processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
• if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
• the existence of a right to rectification or erasure of the personal data concerning them or to restriction of the
• processing by the controller or the right to object to such processing
• the existence of a right of appeal to a supervisory authority
• if the personal data are not collected from the data subject: Any available information about the origin of the data
• The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) EU GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the data subject shall have the right to obtain information as to whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.

If a data subject wishes to exercise this right of access, he or she may contact the controller at any time.

Right of rectification: Every data subject affected by the processing of personal data has the right to request that inaccurate personal data concerning him or her be corrected without undue delay. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request that incomplete personal data be completed, including by means of a supplementary declaration.

If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact the controller.

Right to erasure (right to be forgotten): Any person concerned by the processing of personal data has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary:

• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject withdraws his or her consent on which the processing was based pursuant to Article 6(1)(a) EU GDPR or Article 9(2)(a) EU GDPR and there is no other legal basis for the processing.
• The data subject objects to the processing pursuant to Article 21(1) EU GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) EU GDPR.
• The personal data have been processed unlawfully.
• The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• The personal data has been collected in relation to information society services offered pursuant to Article 8(1) EU GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to arrange for the deletion of personal data stored by the Novum Hotels West GmbH, he or she may, at any time, contact the controller. The data subject’s request for erasure will then be complied with immediately.

If the personal data was made public by the Novum Hotels West GmbH and our company as the controller pursuant to Art. 17 Para. 1 EU GDPR, Novum Hotels West GmbH shall implement reasonable measures, including technical measures, to compensate other data controllers for processing the personal data published, taking into account the available technology and the cost of implementation, in order to inform the data subject that he or she has requested from those other data controllers to erase all links to the personal data or copies or replications of the personal data, unless the processing is necessary. The controller will then arrange the necessary in individual cases.

Right to restriction of processing: any person concerned by the processing of personal data has the right to obtain from the controller the restriction of processing where one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
• The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
• The data subject has objected to the processing pursuant to Article 21(1) EU GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by the Novum Hotels West GmbH, he or she may, at any time, contact the controller. The restriction of the processing will then be arranged immediately.

Right to data portability: any person concerned by the processing of personal data has the right to obtain personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data were provided, provided that the processing is based on consent pursuant to Article 6(1)(a) EU GDPR or Article 9(2)(a) EU GDPR or on a contract pursuant to Article 6(1)(b) EU GDPR and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising the right to data portability pursuant to Article 20(1) EU GDPR, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

In order to assert the right to data portability, the data subject may at any time contact the controller.

Right to object: Any person concerned by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out on the basis of Article 6(1)(e) or (f) EU GDPR. This also applies to profiling based on these provisions.

The Novum Hotels West GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.

If the Novum Hotels West GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to the profiling, insofar as it is related to such direct marketing. If the data subject objects to Novum Hotels West GmbH to the processing for direct marketing purposes, Novum Hotels West GmbH will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by the Novum Hotels West GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the EU Data Protection Regulation, unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the data subject may directly contact the controller. The data subject is also free to exercise his or her right to object by means of automated procedures using technical specifications in the context of the use of information society services, notwithstanding Directive 2002/58/EC.

Automated decisions on a case-by-case basis, including profiling: every data subject concerned by the processing of personal data has the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision:

• is not necessary for entering into, or the performance of, a contract between the data subject and the controller; or
• is permitted by legal provisions of the Union or the Member States to which the controller is subject, and such
• legislation contains suitable measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject; or
• is carried out with the express consent of the data subject.

If the decision is necessary for entering into, or the performance of, a contract between the data subject and the controller, or if it is made with the data subject’s explicit consent, the Novum Hotels West GmbH shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, which include at least the right to obtain the data subject’s involvement on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact the controller.

Right to withdraw consent under data protection law: Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

If the data subject wishes to exercise the right to withdraw consent, he or she may, at any time, contact the controller.

Data protection for applications and in the application process

The controller collects and processes the personal data of applicants for the purpose of handling the application procedure. The processing may also take place electronically. This is particularly the case if an applicant sends corresponding application documents to the controller by electronic means, for example by e-mail. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted 6 months after notification of the rejection decision, provided that no other legitimate interests of the controller conflict with such deletion. Other legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

Contact

Personal data is also processed by Novum Hotels West GmbH if you provide it of your own accord. This happens, for example, every time you contact us. We will, of course, use the personal data transmitted in this way exclusively for the purpose for which you provide it when contacting us. Any communication of this information is expressly on a voluntary basis and with your consent. Insofar as this involves information on communication channels (for example, e-mail address, telephone number), you also consent to our contacting you via this communication channel, if necessary, in order to respond to your request.

Comments and contributions

When users leave comments on the blog or other contributions, their user data is stored. This is done for the security of the provider, in case someone writes illegal content in comments and posts (insults, prohibited political propaganda, etc.). In this case, the provider itself can be prosecuted for the comment or post and is therefore interested in the identity of the author.

Newsletter

The newsletter informs you about us and our offers.
If you would like to receive the newsletter, we require a valid email address, name and information that allows us to verify that you are the owner of the specified email address or that the owner agrees to receive the newsletter. Further data will not be collected. This data is only used for sending the newsletter and will not be passed on to third parties.

With the registration to the newsletter we store the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorized person.

You can revoke your consent to the storage of data, the email address and its use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves or by sending a message to the contact options above.

Registration

The data subject has the opportunity to register on the website of the controller by providing personal data. Which personal data is transmitted to the controller in the process results from the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be transferred to one or more processors (for example, a parcel service provider), who will also use the personal data exclusively for an internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date as well as the time of registration are further stored. The storage of this data takes place against the background that only in this way can the misuse of our services be prevented and, if necessary, this data makes it possible to clarify committed crimes and copyright infringements. In this respect, the storage of this data is necessary for the protection of the data controller. As a matter of principle, this data will not be disclosed to third parties, unless there is a legal obligation to disclose it or the disclosure serves criminal or legal prosecution.

The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to have the personal data provided during registration completely deleted from the controller’s database.

The controller shall provide any data subject at any time, upon request, with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations.

Links to other websites

This website contains links to other websites (so-called external links).

As a provider, Novum Hotels West GmbH is responsible for its own content in accordance with the applicable European and national legal provisions. Links to content provided by other providers are to be distinguished from this own content. We have no influence on whether the operators of other websites comply with the applicable European and national legal provisions. Please refer to the data protection declarations provided on the respective website for more information. Novum Hotels West GmbH accepts no responsibility for third-party content that is made available for use via links and is specially marked, and does not adopt its content as its own. For illegal, incorrect or incomplete content as well as for damages resulting from the use or non-use of the information, only the provider of the website referred to is liable.

Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Novum Hotels West GmbH uses numerous technical and organizational measures.

Nevertheless, Internet-based data transmissions, for example, can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

Integration of third-party services and content

It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is thus necessary for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us, we inform the users about it.

Cookies

In order to make our website user-friendly for you and to optimally adapt it to your needs, we use cookies. Cookies are small text files that, as soon as you visit a website, are sent to your browser by a web server and stored locally on your end device (PC, notebook, tablet, smartphone, etc.).

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific web browser in which the cookie was stored. This enables visited websites and servers to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified via the unique cookie ID. This information is used to automatically recognize you when you visit the website again with the same terminal device and to facilitate navigation.

You can consent to or refuse cookies – including for web tracking – via your web browser settings. You can configure your browser in such a way that the acceptance of cookies is refused in principle or you are informed in advance if a cookie is to be stored. In this case, however, the functionality of the website may be impaired (for example, when placing orders). Your browser also offers a function to delete cookies (for example, via “Delete browser data”). This is possible in all common web browsers. You can find more information about this in the operating instructions or also in the settings of your browser.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout).

You can prevent the collection by Google Analytics by clicking on the link below. This will install an “opt-out cookie” in your browser, so that in the future no collection of your data will take place when you visit this website: Google Analytics deactivate

For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies

In view of the discussion about the use of analysis tools with complete IP addresses, Novum Hotels West GmbH would like to point out that, in order to exclude the identification or identifiability of a natural person, IP addresses are only processed to a limited extent on this website, as we use Google Analytics with the extension “_anonymizelp()”.

(Source: https://www.datenschutzbeauftragter-info.de )

Use of Google Maps

This website uses Google Maps to display maps and to create directions. The Google Maps Geocoding API is used to determine and display locations. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of automatically collected data and data provided by you by Google, one of its agents, or third parties. The terms of use for Google Maps can be found here:
http://www.google.com/intl/de_de/help/terms_maps.html
https://policies.google.com/terms
https://www.google.com/policies/privacy

Name and address of the responsible person

The responsible party within the meaning of the EU General Data Protection Regulation (EU-DSGVO), other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

Novum Hotels West GmbH
An der Alster 63
D-20099 Hamburg

Phone: +49 40 600 80 80
Phone: 0800 600 80 81
Fax: +49 40 600 80 8 444
E-mail: info@novum-hospitality.com

Managing Director: David Etmenan

Name and address of the data protection officer

The responsible party within the meaning of the EU General Data Protection Regulation (EU-DSGVO), other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

SHIELD GmbH
Martin Vogel
Perleberger Str. 10b
25421 Pinneberg

Phone: +49 4101 77 44 70
E-mail: info@shield-datenschutz.de

Changes to the privacy policy

We reserve the right to change our privacy practices and this policy to conform to changes in relevant laws or regulations or to better meet your needs. Possible changes to our privacy practices will be posted here accordingly. Please note the current version date of the Privacy Policy.